Read e-book online Tourism Management: New Research PDF

By Terry V. Liu

Tourism seems to be an that any one can comprehend, yet in fact it's a very complicated topic. it's a assembly floor for economics, sociology, anthropology, geography, ecology and nationwide precedence matters between different demanding situations. problems with employment, costs and contribution to GDP are all part of the scope of this booklet, to boot. This new quantity brings jointly learn on tourism administration from all over the world.

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H. ), The handbook of Chinese psychology (pp. 309-321). Hong Kong: Oxford University Press. Gao, G. (1996). Communication in personal relationships across cultures. Thousand Oaks: CA: Sage Publications, Inc. Gartner, W. C. (1993). Image formation process. Journal of Travel and Tourism Marketing, 2(3), 199-212. Gee, C. (1986). Marketing to International Visitors. Unpublished Manuscript. Hawaii: University of Hawaii. Gronroos, C. (1982). A Service Quality Model and Its Marketing Implications. European Journal of Marketing, 18(1), 36-44.

Except for the services offered in some 4 or 5 star hotels or resorts, most activities including the service provided by other sectors like restaurants and retail shops may occur over an extended time period, continuing for at least twice as long as the corresponding Western activity. This may be part of the concept in Vietnamese culture that being in a hurry and looking for quick solutions to problems is an indication of impatience. The Vietnamese style of perceiving time is more flexible and involves a more relaxed manner rather than the American idea of “time is money” and "a time and place for everything".

Belmont, CA: Wadsworth Publishing Company. Samovar, L. , and Porter, R. E. (1991). Communication between Cultures. Belmont, CA: Wadsworth Publishing Company. , and Jordan, W. (1981). Perceptions of the Communicative Performance of Americans and Chinese in Intercultural Dyads. International Journal of Intercultural Relations, 5(1), 175-191. Segall, M. H. (1984). More Than We Need to Know About Culture but Are Afraid Not to Ask. Journal of Cross-Cultural Psychology, 15, 153-162. Segall, M. , Dasen, P.

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